Shipping and Returns

Local Shipping

Elope Bridal offers you free shipping and returns within Australia on Full Priced Items. 

International Shipping and Taxes

Elope Bridal is NOT responsible for paying the customs and duty taxes internationally. If you are outside of Australia please check the customs charges before you purchase.  

Elope Bridal offers a flat fee of $40 for International Express Orders.

All orders placed through our bridal store are considered binding and final.

• Any changes or cancellations to orders must be communicated in writing within 24 hours of placing the order. If the 24 hour deadline has been missed we can not garruntee a change or cancellation.

• We reserve the right to refuse any order at our discretion.

Refund Eligibility

Refunds will only be provided in the following circumstances:

• The product received is significantly different from the product described.
• Alteration or custom made work does not meet our quality control standard.

Refund requests must be made within 24 hours of receiving the product, accompanied by the original receipt or proof of purchase. 

All customers are given the opportunity in store to quality check and complete a final fitting. 

Once an item has left the store it will no longer be eligible for return or exchange except for in the above mentioned circumstances. 

We reserve the right to decline a refund if these conditions are not met.

You are not entitled to a return if:

• You changed your mind, found the product cheaper somewhere else, or decide you didn't like the purchase or have no use for it. 
• The problem with the product was caused by ordering the wrong size.
• You knew of or were made aware of the problem with the product before you bought it (This applies to floor stock sales and consignments)

You can always contact us for any return question at hello@elopebridal.com.au